Warehouse associate/Package handler/email consultant/
09/2010-05/2012 Wells Fargo Layton, UT
- Responsible for preventing numerous fraudulent activities throughout the teller line.
- Lead store to a dramatically increased customer service output within two working quarters.
- In charge of resolving various customer and bank discrepancies quickly and efficiently throughout teller line.
- Recognized district wide for customer service skills as well as being selected to advise my store at excelling at such.
08/2007-05/2010 Sam's Club Layton, UT
- Reported to regional club manager as well as local managers to negotiate price changes on certain products.
- Maximized profitability of out of season and low stock merchandise.
- Survey customers as well as employees on how to effectively improve store merchandise and policies.
- Promoted repeat customers by establishing customer rapport and conducting follow ups.
- Provided exceptional customer service in a fast paced environment.
- Responsible for increasing productivity with restocking bakery freezer and bakery products by utilizing forklift.
- Prepare and bake all bakery products to fill customer and business orders.
- Assist customers with cake decorations and birthday themes.
2004-2007 Clearfield High School Clearfield, UT
Lance Hatch-Coach (801) 710-7291
Erica Moreno-Marketing Manager (801) 725-2898
Nancy Pearce –Branch Manager (801) 776-6602