Computer Support

Company Name:
Jacobs Technology
Jacobs Technology, Inc. is a wholly-owned subsidiary of Jacobs Engineering, one of the nation's largest engineering and technical services-only companies. Jacobs Engineering is a publicly traded company (NYSE:JEC) with more than 48,000 employees and annual revenues exceeding $8B.
Jacobs Technology is the advanced technology arm of Jacobs Engineering, providing engineering, technical, and IT support to the U.S. Army, Air Force, Navy, Marines, Special Operations Forces, NASA, and commercial clients.
Creates and maintains images for utilization on program related stand alone systems.
Perform SharePoint administrator functions to include page creation and modification as well as permissions management.
Installs and maintains computers, printers, scanners in the unit.
Installs software, applies patches, manages files systems, creation and deletion of users and group accounts, reviews log files, diagnoses and solves permissions issues, monitors performance and troubleshoots alerts from DOD and USAF, commercial, open source and local monitoring tools.
Performs systems failure analysis and recovery.
Performs technical support and general troubleshooting.
Perform hardware/software configuration.
Liaison with client offices, operations personnel, and field service personnel.
Interacts directly with customers to negotiate solutions and implementation specifics.
Other duties as assigned.
Two (2) years of college in the computer field with at least 5 (five) years of related experience or any equivalent combination of relevant education and experience for a total of seven (7) years. Progressive relevant training and/or certifications in appropriate discipline may be substituted for one (1) year of education or experience requirements. Experience with DOD computer security programs a must, more specifically Security+. Have had computer adminstrative rights at HAFB within the last year "A MUST". Must favorably pass a National Agency Check with Local Agency and Credit Checks (NACLC), as well as possess and maintain a DOD Secret security clearance.
Working at a computer or desk (Considerations: sitting, eyes, hands). Lifting computer equipment. Crawling under workstations and desks. May involve long periods of sitting. Must be able to life and carry at least 25 lbs with little or no effort.
Work involves an inside office environment/cubicle. (Considerations: closed quarters, close together, limited lighting) Must be able to commute between buildings to support work requirements. Might also involve work at test site in a desert environment. Independent transportation necessary to support work requirements and to arrive at work site. No hazards on job site or any unusual environmental condition exists. Must be able to gain entry to a military base.
IBM compatible personal computer (75%), scanner (5%), copy machine (5%), telephone (5%), laser printer (5%), fax machine (2%), and other office equipment including desk supplies.
Intermittend up to 40 hours a week between Friday - Thursday (excluding Saturday & Sunday). Position may require occasional weekend work depending on task requirements. Regular attendance is extremely important, but not critical, except for deadlines and meetings.
1) Needs to have clear, concise, and accurate communication skills.
2) Must have ability to work well with office staff and customer representatives.
3) Government security clearance may be required in the future.
4) Must be able to travel to support position requirements. This may include travel to and from customer location, which may involve airline travel. In some cases, accommodations can be made for POV, if necessary.
5) Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.
6) Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management.
Date: 2014-05-09
Country: US
State: UT
City: Clearfield
Postal Code: 84015
Category: ASG

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